Shipping & Delivery Policy

Thank you for shopping with MobilesFiles.com. We are committed to delivering your orders quickly, safely, and efficiently across India. Please review our shipping policy below for complete details regarding order processing, delivery timelines, and shipping charges.

1. Shipping Coverage

We proudly ship all over India. Whether you are located in a metro city, town, or remote area, we aim to deliver your order directly to your doorstep.

2. Order Processing & Handling Time

All orders are processed within 1–2 days

  • Orders placed before our daily cut-off time may be processed the same day.
  • During peak seasons, sales, or promotional periods, handling times may slightly vary.

Once your order has been processed and dispatched, you will receive tracking information via email and/or SMS.

3. Delivery Timeframe

Estimated delivery time across India is 3–7 business days from the date of dispatch.

  • Metro Cities: 3–5 business days
  • Tier 2 & Tier 3 Cities: 4–6 business days
  • Remote/Rural Areas: 5–7 business days

Delivery timelines may vary slightly depending on location, courier service availability, weather conditions, or unforeseen logistical delays.

4. Shipping Charges

We offer FREE shipping on all orders across India.

  • No minimum purchase required.
  • No hidden shipping fees.
  • The final amount shown at checkout is the total payable amount.

5. Cash on Delivery (COD)

Cash on Delivery (COD) is available on eligible orders and serviceable pin codes.

  • COD availability depends on courier coverage.
  • Orders may be confirmed via phone call before dispatch.
  • Please ensure correct contact details are provided at checkout.

6. Shipping Partners

To ensure reliable delivery, we work with reputed courier services including:

  • Delhivery
  • Ekart
  • DTDC
  • Other trusted logistics providers depending on availability

7. Order Tracking

Once your order is dispatched, tracking details will be shared with you. You can monitor your shipment directly through the courier’s tracking system.

8. Delays & Unforeseen Circumstances

While we strive to deliver within the estimated timeframe, delays may occur due to:

  • Natural disasters or extreme weather
  • Public holidays or transport strikes
  • Incorrect shipping address provided by the customer
  • Courier service disruptions

MobilesFiles.com shall not be held responsible for delays caused by third-party courier partners or circumstances beyond our control.

9. Incorrect Address & Failed Delivery

Customers are responsible for providing accurate shipping information. If a package is returned due to:

  • Incorrect or incomplete address
  • Customer unavailability
  • Refusal to accept delivery (without valid reason)

We may contact you to arrange re-delivery. Re-shipping policies may apply in such cases.

10. Contact Us

For any shipping-related queries, please contact our support team:

Email: care@mobilesfiles.com
Phone: 8109870281

We appreciate your trust and are committed to delivering your order safely and on time.